Privacy Policy

Last updated: 24/12/2025

Welcome to Travelwings Assam (“we”, “our”, “us”). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our travel-related services across Assam and Northeast India.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

When you contact us, make an enquiry, or book a tour, we may collect:

Full Name
Phone Number
Email Address
Address / City
Travel preferences and requirements
Identity details (only when required for permits, hotel bookings, or flights)

b) Non-Personal Information

Browser type
IP address
Pages visited on our website
Date and time of visit

This information is used only to improve our website performance and user experience.

2. How We Use Your Information

We use your information to:

Respond to your enquiries and requests
Process tour bookings and travel services
Arrange hotels, transport, permits (ILP/PAP), and sightseeing
Send booking confirmations, itineraries, and updates
Improve our services and customer experience
Comply with legal or regulatory requirements

3. Sharing of Information

We do not sell or rent your personal information.

Your data may be shared only with trusted third parties such as:

Hotels and resorts
Transport providers
Government authorities (for permits like ILP/PAP)
Payment service providers

Only the minimum required information is shared to complete your travel arrangements.

4. Data Security

We take reasonable and appropriate measures to protect your personal information from:

Unauthorized access
Loss or misuse
Alteration or disclosure

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies Policy

Our website may use cookies to:

Enhance user experience
Analyze website traffic
Remember user preferences

You can choose to disable cookies through your browser settings.

6. Third-Party Links

Our website may contain links to third-party websites (hotels, partners, payment gateways). We are not responsible for the privacy practices or content of those external sites.

7. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction or deletion of your information
Withdraw consent for communication at any time

To exercise these rights, please contact us using the details below.

8. Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal data from minors.

9. Changes to This Privacy Policy

Travelwings Assam reserves the right to update or change this Privacy Policy at any time. Changes will be posted on this page with an updated date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:

Travelwings Assam
Guwahati, Assam – Northeast India
📧 Email: travelwingsassam@gmail.com
📞 Phone: +918638684894